References 2 Microsoft Windows: If the program to reinstall is not listed, select The program is not in the list , and then click Next. These default IP addresses, names and passwords are provided for informational purposes only and might not work with your router model. Some newer models use a different color scheme and have an LED built into the corresponding function key. If not, you can repeat these steps and try another channel until you find one that works well.

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Turn On enable the wireless device. HP Wireless Networking Center. You can then paste the hardware ID into an Internet search page to find sites that host the drivers.

The Virtual Agent is currently unavailable. Turn on your computer and wait until Windows opens. Right-click the wireless network icon, click Open Network and Sharing Centerclick Set up a new connection or networkwjreless then select Manually connect to a wireless network.

Solid objects, miniboook as walls, metal furniture, and electrical appliances decrease the range or can block connections. Please make a different selection, or visit the product homepage.

If there is no icon, click Starttype hp wireless assistant into the Search field, and then click HP Wireless Assistant in the search results.

Performance drops and there are multiple devices being used on your network.


How to Wirelessly Connect an HP Netbook

Click Programsand then click Programs and Features. Using automatic troubleshooting To use the automatic troubleshooter, follow these steps:. To find out if a driver is available for your model of computer, go to the HP Software and Driver Downloads page. See your browser’s documentation for specific instructions.

HP PCs – Troubleshooting wireless network and Internet (Windows Vista) | HP® Customer Support

After you find the driver you are looking for, click the category name, and then click Download. After automated troubleshooting has completed, read the information on the screen. Limit the amount of devices that use the network at the same time, especially when watching videos streamed from the Internet. If wireless activity comes on or the activity light minibbook blue, you have enabled wireless on your system.

Europe, Middle East, Africa. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.

If this information does not allow you to log in to your router’s setup page, refer to the User Guide that came with your router. Performing a Microsoft System Restore If the computer was working on the wireless network in the past, but now cannot connect or performs poorly, use Microsoft System Restore to restore your system files back to a date and time when wireless networking was working well.


A wireless or WiFi network provides all the functions of a wired network, while also giving you the flexibility to be in different locations within the radio-signal network. Try connecting to the Internet again. To uninstall a program, perform the following steps:.

HP Customer Support – Software and Driver Downloads

You can change values such as protection type and passphrase on the Security tab. Make a note of the driver provider, date and version.

Select Yesand then click Finish to restart the computer. If these steps do not work, refer to the user guide that came with your router.

It is a good idea to connect the computer directly to the router using its network cable when doing the firmware update. Network name and security information.

It might take a few seconds for the connection to become enabled. You might want to refer to the driver date and name as well when looking for an updated driver. Miniboom wireless network icon will display. If you are using a notebook computer, perform a hard reset at this time.