Thus, the warranty has been removed from this product. Unplug the power cord from any power strip or surge suppressor, and then plug it directly into a wall outlet. Javascript is disabled in this browser. The Printers window opens. Modify your browser’s settings to allow Javascript to execute. HP is compiling your results. This product cannot be identified by Serial Number alone.

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Windows XP, Vista, 7, 8, 10 Downloads: Press down on the cartridge, and then pull it toward you to remove it from the slot.

There is an issue with one or both of the cartridges. Note that your submission may not appear immediately on our site.

Loading HP Deskjet 3840 printer on Windows 7

Remove and reinsert the cartridges Press the Power button to turn on the product. How to print a self-test report Make sure that plain white paper is loaded in the input tray. Press the swab against the paper pick roller and rotate it upward with your finger.


Load paper and slide the paper width guide inward. Remove and clean each cartridge one at a time. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left, and then to the right.

HP Deskjet Drivers Download. Let HP identify any out-of-date or missing drivers and software. Wait until the carriage is idle and silent before proceeding. Even small pieces of paper can cause paper feed issues. If the product does not turn off, continue to the next solution.

The list of recommended drivers for your product has not changed since the last time you visited this page. Never load mixed types of paper in the tray. From the following choices, find the issue you are experiencing, and then hl that section for solutions to resolve the issue.

This product was sold by a reseller. This website is using cookies. Advertisements or commercial links. Clear the paper jam from the front deekjet the printer Follow these steps to clear any jammed paper from the front of the product.


Solution and Diagnostic Data Collection. You are logged in as. Solution Connect the product directly into a USB port on the computer.

HP Deskjet Series – Free download and software reviews – CNET

Select your operating system and versionChange Detected operating system: If the issue persistscontinue with the next solution. Not sure which drivers to choose? How does HP install software and gather data? Use a flashlight to thoroughly check the rollers deskjrt wheels for torn pieces of paper.

HP Deskjet Printer series User Guides | HP® Customer Support

Use both hands to pull whole sheets of paper to avoid tearing them. The Print window opens. Select from the products you own. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers. Solution Close the top cover.