For almost all HP products, the product information label can be found from one of the following locations: To resolve these problems, you must disable the dial-up connection setting. Or select your product from popular printers. As you review the options, click the Detailed Instructions link for more information. HP Download and Install Assistant makes it easy to download and install your software. The drivers on the web site are the latest updated drivers. To reset the router and the modem to their default condition, complete the following steps:.

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In the Internet Options dialog box, click the Connections tab. Command window with IP address. Javascript is disabled in this browser.

If proxy software is being used on a business network, disable it temporarily and try connecting to the Internet again. If the LEDs are not glowing, there may be a physical problem with the cable or connection.

Do not select Run because you do not want to install this software on this computer. Otherwise, go to Examine the IP address to identify network problems.

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

If available, connect another computer to the network connector to determine if the problem is with the computer or the network. Otherwise, continue using these steps. If connected to a private network, the computer may require the use of specific IP and DNS addresses. Please try again shortly.


HP Pavilion ain Desktop PC – Driver Downloads | HP® Customer Support

HP has scanned your product but currently has no suggestions for driver updates. Using a different computer that can connect to the Internet, go to the HP Software and Drivers web page to search for updated drivers. The Network Connections window opens.

Not available if the operating system was changed. If the computer operates differently when the antivirus and firewall software is disabled, you have identified the cause of the problem. Or select your product from popular printers. Be sure to tell ln ISP all of the tests that you have already done and the results of the tests. Please make a different selection, or visit the product homepage.

If the icon is not displayed, the driver is corrupted or missing. If prompted, allow the action to proceed. When you click on the name of the driver and the Download options and information page displays, be sure to read the Description to verify that it is the correct driver aln your computer.

The product number is listed on the service tag on the bottom of the case.



Europe, Middle East, Africa. If the Ethernet connector on your computer does not a6610inn LEDs, you can look at the router to verify that the LEDs blink when the network cable is connected. The product information label contains your a6160in number and product number. See Install device h using the Device Manager. Try connecting to the Internet again. Try a keyboard command. Find your serial number by locating the product label. Solution and Diagnostic Data Collection. Select your operating system and versionChange Detected operating system: Otherwise, go to Remove Dial-Up connection from the browser.

If prompted after installing the drivers or network application, restart the computer. Follow any additional instructions. Recycle power to reset the router and modem The LEDs on the router and the modem should glow and blink when there is a connection between the computer, the network router, the modem, and the Internet.

The steps may be different for other Web browsers.