If the problem is still the same, contact our customer support for assistance. Check if your device is a plug-n-play device or not. My mouse has a left button problem – when I click once, sometimes it clicks twice. It is brand new, I bought it from Amazon, how do I get a replacement? The dongle, KB, and mouse require a code pairing process.
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Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Unfortunately, we do not provide traveleer manuals to end users, you can contact customer support for assistance.
Genius Product Support – Micro Traveler LS
However, it cannot be turned on anymore. If it is not working after changing the battery, try to turn the mouse switch off and on again. Please try to change a new battery first if needed. Can you send me the driver? If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
The mouse sensor data read performance will be impacted. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. TechRadar pro IT insights for business. Can you send me the driver?
It is brand new, I bought it from Amazon, how do I get a replacement? I bought a Genius product seven days ago.
Genius Product Support – Traveler BT
Because it uses Bluetooth, it meant not only was it wireless, there was no USB dongle needed — one less thing to carry about — but you’ll need to make sure your laptop or netbook has Bluetooth connectivity before you buy this. Subscription auto-renews at the geniuw of the term Learn more.
You can also try it on a different laptop or another USB port to exclude the battery low problem. News Blog Facebook Twitter Newsletter.
But if it is not a wireless mouse, the mouse is broken.
Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Mac OS does not require a driver. What can I do? How do I solve this? It’s got a good amount of DPI for its laser, which makes it feel quick and responsive when in use. This is not a mouse for day-to-day use, but we found for brief sessions it worked well.
How do I solve this? One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. It has a built-in 4-D scroll function in the default driver already. Against Feels cheap Uncomfortable to use for too long Could break easily. Feedback We appreciate your feedback gehius your Genius product user experience Support geniusnet.
Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. If you have any other questions, contact customer travelerr for assistance. How is the Gold Competency Level Attained?
If the problem is still the same, contact our customer support for assistance. Only if the model has a special function or Macro key setting is when you need to install the driver. To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track traveldr, and top-tier customer value.