The problem is only solved by resetting the machine, why? The tablet cursor on the screen moves randomly, why? Remove the battery if you do not use it. There is no response after I connected the tablet and installed the driver, why? Test on a different laptop to exclude a USB port problem. We appreciate your feedback for your Genius product user experience. My tablet pen is broken, where can I buy the pen?
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Remove the battery if you do not use it.
Genius Easy Pen + others Free Driver Download
Did you install the latest driver? After I installed Photoshop CS, there is no pen pressure, why? If the problem is the same, the tablet is broken and you need genkus contact customer support for assistance.
There is no App for Mac.
You need to check the model ppen/ and our service center information nearby on our website, then contact our service center for assistance. What is your global warranty on your products? But in Mac, how to find such a file? I need a service manual to check for potential problems, so grnius repair it ourselves. The protective cover is used for consumption. Check the laptop if it can recognize the tablet or not and the driver is the latest version. Finally, download the latest version driver to see if this helps.
Using the tablet for a few months, it creates scratch on the surface, what can I do? It could be a tablet battery problem. You could use the pen gnius mouse as an alternative.
That is why the Pen Pressure functions are greyed out. Open a Microsoft Office Word file.
Genius Easy Pen-ePen Tablet Driver Free Download – – Drivers Category
However, it cannot be turned on anymore. It could be frequency interference between the monitor and the tablet.
When the pen is on the tablet, the blue light comes on. The pen program works automatically when starting your laptop, the icon would display on the bottom of the right corner, close it then you can open the paint application.
Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. It is brand new, I bought it from Amazon, how do I get a replacement?
The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. If the driver does not help, contact customer service.
Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. The problem is only solved by resetting the machine, why?
If unsure, contact customer support for assistance. In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. Test on a different laptop to exclude a USB port problem. After I installed the driver and app, the pen program creates interference. We have some problems with your product. The cordless pen has level pressure sensitivity but it does not support pressure sensitivity gejius.
We appreciate your feedback for your Genius product user experience. Tablwt installed the latest drivers and change a new battery, if the product needs driver and battery. Install it as it may solve the problem.